Frequently Asked Questions 

do you provide LOC EXTENSIONS for the install service?

YES!! We manufacture our own line of Afro Kinky Loc Extensions called, Fashion Dreads that come in various colors & sizes. Our Loc Extension Install Service includes our Fashion Dreads Loc Extensions. Check out our prices & service details in the Loc Extensions portion of our Services Page. 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We are a cashless establishment, so no cash, sorry! Why you ask?...It's a safety issue. We do accept all forms of credit, debit, we can even take Cashapp, Venmo or Zelle if necessary.

DO YOU HAVE FREE WI-FI?

Yes of course. We even have a dedicated Client WiFi portal to access WiFi during your NappStar Experience. 

DO YOU ACCEPT WALK-INS?

Unfortunately we only accept walk ins IF we have the availability. If you want a same day appointment, please book online or add your name to our waitlist incase we get a last minute cancellation.

DO YOU HAVE CHILDREN’S PRICING?

No we do not offer children pricing. Their service times are equal to adults who receive the same services, which is how we base our pricing.

i don't want pictures/videos when i get my hair done, is that okay?

Yes that's not a problem. Feel free to let the team know that you prefer not to be on camera and we are happy to accommodate your preference. 

DO YOU DO INSTANt Locs (a.k.a Crochet Locs)?

Yes we are the Instant Loc specialists!! Check out our Instagram page for videos of our stylists' executing this technique to perfection. We offer Instant Starter locs, which is great for all hair textures, and we also offer Instant Loc Retwists for bi-monthly maintenance.

DO YOU HAVE TO CUT OFF ALL YOUR HAIR TO START LOCS?

NOPE!! Not at NappStar you don’t have to cut your hair unless you want to. We have various Starter Loc techniques and Loc Extensions to start Locs on processed and/or heat damaged hair. More than likely you will have to get Instant Starter Locs if you don't have a defined curl pattern.

HOW LONG DOES MY HAIR NEED TO BE TO START LOCS?

Depending on how tight your curl pattern, desired loc size, and desired starter loc technique, you will need 2-6 inches of hair to start locs. The looser your curl pattern, the longer it will need to be to start the locing process. 

CAN I GET MY HAIR DONE AT NAPPSTAR EVEN IF MY HAIR ISN’T NATURAL?

Of course!! We welcome everyone to come in and receive services. All we ask is to come with positive vibes, and to be on time for your appointment. 

DO YOU DO SISTALOCS?

No we do not maintenance Sistalocs. We do however style, treat, cut and repair SistaLocs.

DO YOU NEED AN APPOINTMENT FOR A CONSULTATION?

Yes we do recommend booking an appointment for a consultation through the Appointment section of our website if you feel it's necessary or you have extra long hair. This will allow us to better assist you when you come in. 

DO YOU SERVICE ALL HAIR Textures?

Yes we service all hair textures. 

How Can I book an appointment with Annette? 

Unfortunately Annette is no longer taking clients. She loves doing hair but has had to step back from the chair in order to properly grow NappStar into a strong global brand.