Terms and Conditions

Updated: April 2, 2020

At NappStar we strive to set the standard for the loc industry, from loc starter methods, loc maintenance, loc extensions, all the way to customer service. We bring you the NappStar Experience that we spent decades perfecting, so that each of your visits to our salon leaves you excited to come back for more.  Below is a non exhaustive list of the terms and conditions of our salon.

PAYMENT
We only accept debit and credit card payments. In exceptional circumstances, we will accept CasAapp or Venmo payments. In even more exceptional circumstances, we will accept cash payment with a $10 penalty. 
APPOINTMENTS AND DEPOSITS
We require deposits for all first timers and for all Saturday appointments. The deposit amount varies depending on the service(s) you are looking to get done. If you are a returning client making a weekday appointment, you still may have to pay a deposit depending on the service(s) you are looking to get done or based on your cancellation history. We reserve the right to require a deposit for any other reason we deem reasonable. This is a deposit, not a booking fee, so the amount paid will be applied to your total due at checkout. Appointment deposits are non refundable, but can be applied to a different appointment date/time if you notify us no less than 72 hours prior to your appointment.

REFUNDS
If for any reason you are not satisfied with our services, please notify us as soon as possible. We do not offer refunds. However, we will offer you to come in so we can see what the issue is and fix it at no charge.

SOCIAL MEDIA PUBLISHING
If you know our brand, you know that we love sharing updates of what is happening at the salon with our followers. By coming to our salon, you are likely to be photographed/video recorded for publication on our social media. If for any reason you do not want your image being used in our social media posts, please notify us when you make your appointment, or as soon as you come into the salon so we can accommodate your request.

POLICY CHANGES
We reserve the right to modify our services, products, prices, policies and procedures. Please refer to our website for any updates.

PRIVACY POLICY
NappStar is strongly committed to protecting your personal information. We won’t sell, disclose, or share your personal identifying information collected on our website or other platforms to or with any other party. 

LIMITATION OF LIABILITY
NappStar does not accept liability beyond the solutions set forth herein, including, but not limited to, the provision of services and support. NappStar will not be accountable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. For any liability related to the purchase of products, NappStar is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customers for the purchase of the product(s) at issue. For any liability related to the purchase of services, NappStar is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customers for the purchase of the service(s) at issue.

COPYRIGHTS, TRADEMARKS AND CONTENT
The entire content published on this site, including but not limited to overall aesthetic, text, graphics, logos, images, video or code is copyrighted under copyright laws, and is the sole property of www.nappstar.com. Without obtaining our prior written consent, any use by you or other third parties, including but not limited to the reproduction, modification, redistribution, display or transmission of the content of this site is strictly unauthorized and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law.

All trademarks, service marks and trade names of www.nappstar.com used on the site are trademarks or registered trademarks of NappStar LLC. ALL RIGHTS RESERVED.